Privacy Policy
Release time: September 27, 2021
Version Effective: September 27, 2021
newworld game and its affiliated companies (hereinafter referred to as “we”) are well aware of the importance of privacy to you. We are committed to maintaining your trust in us. While striving to provide good products and services, we will also do our best to protect and respect the personal information and privacy of users (hereinafter collectively referred to as “users”, “players” or “you”) .
Before using our services, please be sure to read and thoroughly understand this policy, especially the terms marked in bold / red font. You should read it carefully and start using it after confirming your full understanding and agreement. If you do not agree with the content of this policy, it may cause our products and services to fail to operate normally, or to achieve the service effects we intend to achieve, you should immediately stop accessing / using our products and / or services. If you read and click to agree to this privacy policy, you agree that we collect, use, store, share, transfer and publicly disclose your personal information in accordance with the purposes and methods described in this policy.
Please note that we may modify and update this agreement in due course, and the new policy will be updated in a timely manner. Please read it at that time to ensure that you are always aware of the latest version of this policy. If you continue to use our services, you agree to be bound by the revised policy.
This policy clarifies how newworld game collects and uses your personal information, but this policy does not cover all possible information processing scenarios. Information about the collection and use of specific data may be published in a supplementary policy at that time, or in the form of a notice when the information is collected.
contents
1. Information we may collect
2. How we use personal information
3. How do we use cookies and similar technologies
4. Circumstances in which we may share, transfer and publicly disclose personal information
5. How do we store and protect personal information
6. Your rights
7. Protection of minors
8. Third-party services
Nine, notifications and changes
10. How to contact us
11. Applicable law and jurisdiction
1. Information we may collect
In order for you and other users to use the products and services provided by newworld game more easily and satisfactorily , we only collect and use the personal information necessary to realize the product functions in accordance with the principles of lawfulness, fairness and necessity.
(1) Circumstances under which you must authorize us to collect and use your personal information
Our products and / or services include some core functions, which include functions necessary to enjoy online game services and functions necessary to ensure transaction security. We may collect, save and use the following information about you in order to achieve these functions. If you do not provide relevant information, you will not be able to enjoy the products and / or services we provide . This information includes:
1. Information needed to help you register an account and log in
In order to help you register and log in, we may collect your name, mobile phone number, ID number, e-mail address, created user name and other information provided by you with your consent or if you actively provide it. In order to meet the requirements of relevant laws, regulations and policies and relevant authorities, we will collect your real-name identity information and perform real-name authentication with your consent or if you actively provide it. The real-name identity information is sensitive information. If we refuse to provide this information, we will It may not be able to provide you with related products or services, nor can it respond to or solve the problems you encounter.
2. Information that needs to be collected when you are a minor
If you are a child, in order to meet the requirements of laws and regulations, we also need to collect and use the guardian’s personal information provided by your guardian when creating an account for you, including the guardian’s name, mobile phone number, ID number and other information provided by the guardian.
3. Information needed to realize payment and settlement
When you recharge and consume, in order to comprehensively judge your account and transaction risks, conduct identity verification, detect and prevent security incidents, we will collect your recharge records, consumption records and other information. Recharge records and consumption records are sensitive information. In order to realize the consumption function of newworld game products, the above information must be collected, otherwise the recharge cannot be completed.
4. Information needed to realize the normal operation of the game
In order to ensure that you can use our services normally, maintain the normal operation of the basic functions of the game, optimize the performance of game products, improve your game experience and protect your account security, we will collect your IP address, device ID , and device model , Operating system type, operating system and version, device MAC address, software list unique device identification code (such as IMEI/androidID/IDFA/IDFV and other information describing the basic situation of personal commonly used devices), network type, device language and other information .
5. The information that players need to collect when using the game
When you use the newworld game service, we will collect your game log information, including login logs, item logs, recharge logs, binding information change logs, virtual currency change logs, etc., so that you can view your game history, and at the same time Used for game operation statistical analysis, customer service complaint handling and other game safety analysis. In order to improve your gaming experience, we may also synchronize the aforementioned information to subsequent versions of the game.
6. Information that needs to be collected to maintain a healthy network environment
When you interact with other players in the game using text, pictures, voice, video and other methods, we may collect and save the above information you send to filter pornography, violence, politics, abusive, malicious advertising, etc. Content to purify the game environment and maintain a healthy Internet environment.
7. Information that needs to be collected to ensure the safety of the game and the normal service of the game
In order to ensure the safety of your game and create a fair, healthy and safe game environment, we may collect and analyze your game identification information, operating system information, game crash records and other information to combat damage to the game’s fair environment or interference or damage to the game The normal behavior of the service (such as scanning plug-ins, preventing cheating, etc.)
8. Information that needs to be collected for functions necessary to ensure transaction security
In order to provide you with security and better prevent security risks such as phishing websites, fraud, network vulnerabilities, computer viruses, network attacks, network intrusions, etc., we may collect, use or integrate your account information, transaction information, device information, Log information or information shared in accordance with the law to comprehensively evaluate the possible risks of your account operation and transactions.
9. Information to be collected for customer service and after-sales functions
When you use our customer service, we may collect and save your communications, call records and content or information you provide, including your name, contact information, recipient address and other information. In order to contact you or help you solve the problem, or record the solution and result of the related problem.
10. Please understand that the functions and services we provide to you are constantly updated and developed. If a function or service is not included in the foregoing description and your information is collected, we will use other methods such as page prompts, website announcements, etc. Explain to you the content, scope and purpose of information collection to obtain your consent.
(2) In order to realize the additional functions of various services provided by newworld game , we will collect and obtain your personal information through the following channels
1. Provide you with product information and advertising information that may be of interest to you.
In order to provide products and advertisements that are more suitable for you, we may collect and use your operation records in newworld game and some necessary device information (for example: unique device identification code), as well as browsing or requesting to provide when you use our services Other information and detailed content of the game account transaction information, extract your browsing, behavior habits and other characteristics, and send marketing information to user groups with the same or similar tags as you through SMS or other methods based on the feature tags to provide or promote us Products and services. If you do not want to receive such information, you can unsubscribe at any time.
2. Product marketing promotion and market research.
We will invite you to participate in market surveys or satisfaction surveys based on the collected information. If you do not want to receive such information, you can choose not to receive such information.
(3) According to relevant laws and regulations, the collection and use of your information in the following situations does not require your authorization and consent:
1. Related to national security and national defense security;
2. Related to public safety, public health, and major public interests;
3. Related to criminal investigation, prosecution, trial, and execution of judgments;
4. For the purpose of safeguarding the life, property and other major legal rights of the information subject or other individuals, but it is difficult to obtain your own consent;
5. The collected information is disclosed to the public by yourself;
6. Collect information from legally publicly disclosed information, such as legal news reports, government information disclosure and other channels;
7. Necessary for signing a contract according to your requirements;
8. Necessary for maintaining the safe and stable operation of network services, such as discovering and disposing of product or service failures;
9. Necessary for legal news reports;
10. When it is necessary for academic research institutions to conduct statistical or academic research based on the public interest, and when they provide academic research or described results to the outside, they de-identify the information contained in the results;
11. Other circumstances stipulated by laws and regulations.
2. How we use personal information
(1) Rules for the use of personal information
1. We will use the collected personal information in accordance with the provisions of this privacy policy and in order to realize the functions of our products and / or services.
2. After collecting your personal information, we will use technical means to de-identify the data, and the de-identified information will not be able to identify the subject. Please understand and agree that in this case we have the right to use the de-identified information; and without disclosing your personal information, we have the right to analyze the user database and make commercial use.
3 Please note that your use of our products and / Any personal information or services provided, unless you delete or via system settings to refuse our collection, or they will use in your our products and / or during the service continued authorization We use.
4. We will make statistics on the usage of our products and / or services, and may share these statistics with the public or third parties to show the overall usage trend of our products and / or services. However, these statistics do not contain any identifying information about you.
5. When we display your personal information, we will desensitize your information including content replacement and anonymization to protect your information security.
6. When we want to use your personal information for other purposes not specified in this privacy policy, or use information collected for specific purposes for other purposes, we will solicit in advance through the form of ticking by you. Your consent.
(2) How to use your personal information
1. Provide you with product functions and services. Based on the collected information, we will provide you with various functions and services, including basic game functions, consumer functions, etc.
2. Provide safety guarantee. We will use your information for identity verification testing, security prevention, anti-fraud monitoring, archive backup, cracking down on plug-in cheating, customer security services and other purposes.
3. For the collected user information, we may use it for internal audit, data analysis and research, analysis of business operation effects, and measurement of market share.
4. With your consent, we will send you application and version update and installation notices. If you do not agree, we may not be able to provide you with related products or services.
5. We may use your information to comply with and enforce applicable legal requirements, relevant industry standards, etc.
6. Please note that if you want to use your personal information for other purposes not specified in this policy or collect additional personal information not mentioned, we will obtain additional information through page prompts, interactive processes, announcements or other means Your consent. Once you confirm your consent, these additional uses will be regarded as part of this policy, and this policy will also apply to such additional information.
3. How do we use COOKIES or similar technologies
To ensure the normal operation of the website, we will store a data file called a cookie on your computer or mobile device . Cookies usually contain identifiers, site names, and some numbers and characters. Cookies help us identify your identity as our registered user, or save the information you provide us about your preferences or other help us identify you as our registered user, or save the information you provide us about you Preferences or other information to understand what activities you use the service to perform, or which services or services are most popular; and to help us provide you with relevant advertisements based on your information instead of general advertising. We will not use cookies for any purpose other than those stated in this policy. You can set, manage or delete cookies through your browser or other methods according to your preferences .
4. Circumstances in which we may share, transfer and publicly disclose personal information
(1) Sharing
1. In general, we will not share your personal information with any third party other than newworld game , except in the following cases:
( 1 ) Obtain your explicit consent or authorization in advance;
( 2 ) Provide in accordance with applicable laws and regulations, requirements of legal procedures, compulsory administrative or judicial requirements;
( 3 ) Within the scope permitted by laws and regulations, it is necessary to provide newworld game , newworld game ‘s affiliates or partners, you or other players, or the public’s interests, property or safety from damages;
( 4 ) Only by sharing your personal information can we realize the core functions of our products and / or services or provide the services you need;
( 5 ) Dealing with disputes or disputes between you and others according to your needs;
( 6 ) Provided in accordance with the relevant agreement signed with you (including the electronic agreement signed online and the corresponding platform rules) or other legal documents;
( 7 ) Use based on academic research;
( 8 ) It is used based on the public interest in compliance with laws and regulations.
2. We may share your personal information with our affiliates. However, we will only share necessary personal information and are bound by the stated purpose in this privacy policy. If our affiliates want to change the purpose of processing personal information, they will again seek your authorization and consent.
3. We may share your order information, account information, device information, and location information with partners and other third parties to ensure the smooth completion of the services provided to you. However, we will only share your personal information for legal, legitimate, necessary, specific, and clear purposes, and will only share personal information necessary to provide services. Our partners have no right to use the shared personal information for any other purpose. For example, companies we hire to provide third-party data statistics and analysis services may need to collect and access personal data for data statistics and analysis. In this case, these companies must comply with our data privacy and security requirements. We will only share your personal information for legal, legitimate, necessary, specific and clear purposes, and will only share personal information necessary to provide services.
For companies, organizations and individuals with whom we share personal information, we will sign strict confidentiality agreements with them, requiring them to handle personal information in accordance with our instructions, this policy and any other relevant confidentiality and security measures.
4. Fulfill our obligations and exercise our rights in this “Privacy Policy” or other agreements we have reached with you.
(2) Transfer
We will not transfer your personal information to any company, organization or individual, except in the following cases:
1. Transfer with explicit consent: After obtaining your explicit consent, we will transfer your personal information to other parties;
2. When a merger, acquisition or bankruptcy liquidation is involved, if the transfer of personal information is involved, we will notify you of the relevant situation through push notifications, announcements or other methods, and continue to protect or require new managers in accordance with the standards required by laws and regulations Continue to protect your personal information in accordance with this policy.
(3) Public disclosure
We will only disclose your information in the following situations and under the premise of taking safety precautions:
1. According to your request, disclose the information you specify in a disclosure method that you explicitly agree to;
2. Based on the mandatory requirements of laws and regulations, judicial organs or administrative authorities, we may disclose your personal information;
3. If newworld game is involved in reorganization, merger or bankruptcy and liquidation litigation, then your personal information may also be disclosed to the counterparty.
(4) Exceptions that require prior authorization and consent when sharing, transferring, and publicly disclosing information:
1. Directly related to national security, national defense security and other national interests;
2. It is directly related to major public interests such as public safety, public health, and public knowledge;
3. Directly related to civil litigation and criminal investigation, prosecution, trial and execution of judgments;
4. In order to protect your or other individuals’ life, property and other major legal rights and interests, but it is difficult to obtain your own consent;
5. Collect information from legally publicly disclosed information, such as legal news reports, government information disclosure and other channels;
6. Necessary for signing a contract according to your requirements;
7. It is necessary to maintain the safe and stable operation of the provided products or services, such as discovering and disposing of product or service failures;
8. Necessary for legal news reports;
9. It is necessary for academic research institutions to conduct statistical or academic research based on public interest, and when they provide academic research or description results to the outside, they de-identify the information contained in the results;
10. Other circumstances stipulated by laws and regulations.
5. How do we store and protect personal information
We only store your personal information for the period necessary for the purposes described in this policy and within the shortest time limit required by laws and regulations. If we terminate the service or operation, we will promptly stop the activities of continuing to collect your personal information, and at the same time, we will comply with relevant laws and regulations to notify you in advance, and delete or anonymize your personal information after terminating the service or operation. However, unless otherwise provided by laws, regulations or regulatory authorities.
(1) Storage of information
1. The method and period of information storage
We will store your information in a secure way, including local storage, databases, etc.
Under normal circumstances, we will only store your personal information for the time necessary to achieve the purpose of the service or under the conditions stipulated by laws and regulations.
2. Geography of information storage
We will store user personal information collected and / or generated within the territory of the People’s Republic of China (hereinafter referred to as “China”) in China in accordance with the provisions of laws and regulations , except in the following circumstances
( 1 ) There are clear provisions in laws and regulations;
( 2 ) Obtain your authorization and consent;
( 3 ) The products and services you use involve cross-border, and newworld game needs to provide your personal information overseas.
3. Notice when the product or service ceases to operate
When our products or services stop operating, we will make announcements and notices in accordance with relevant laws and regulations, and protect your legitimate rights and interests in accordance with the law.
(2) Protection of information
1. Technical measures
We will adopt security protection measures that comply with industry standards, including establishing reasonable system specifications and security technologies to prevent unauthorized access to, use, and modification of your personal information, and to avoid data damage or loss.
2. Institutional measures
We use information contact confidentiality agreements, monitoring and auditing mechanisms to fully control data security. We will also organize security and privacy protection training courses to strengthen employees’ security awareness and awareness of the importance of protecting information.
We only allow our employees and partners who need to know this information to access your personal information, and we have set up strict access control and monitoring mechanisms for this purpose. We also require all personnel who may have access to your personal information to perform corresponding confidentiality obligations. If you fail to fulfill these obligations, you may be investigated for legal responsibility or be suspended from the company’s cooperative relationship.
3. Special tips
Please be aware that the Internet is not an absolutely secure environment, and the communication methods with other users such as e-mail, instant messaging, social software or other service software cannot be completely encrypted. We recommend that you use complex passwords when using such tools. And pay attention to protect your information security. We will do our best to ensure or guarantee the security of the personal information you send to us. At the same time, you need to understand that due to technical limitations and risk prevention limitations, any security measures cannot be impeccable. The system and communication network used by you to access the newworld game service may cause problems due to circumstances beyond our control. .
(3) Response to security incidents
In the unfortunate event of an information security incident, we will promptly inform you in accordance with the requirements of laws and regulations: the basic situation and possible impact of the security incident, the disposal measures we have taken or will take, suggestions that you can prevent and reduce risks independently, Remedies for you, etc. At the same time, we will promptly inform you of the relevant situation of the incident by email, letter, telephone, push notification, etc. If it is difficult to inform the information subject one by one, we will adopt a reasonable and effective way to issue an announcement. At the same time, we will also proactively report the handling of information security incidents in accordance with the requirements of the regulatory authorities.
6. Your rights
newworld game will try its best to maintain the accuracy and completeness of personal information, and update it in a timely manner, provided that you should ensure that all personal information submitted is accurate.
1. Access, update and deletion of personal information;
( 1 ) You have the right to access the specific personal information we hold about you;
( 2 ) You have the right to request us to update or correct your inaccurate personal information;
( 3 ) Change the scope of your authorization;
( 4 ) You have the right to request us to delete your personal information.
2. You can choose whether to disclose information
Some information is necessary to use the company’s services, but the decision to provide most other information is yours. You can change the scope of your authorization to continue to collect information or withdraw your authorization by deleting information, turning off the function of the device, etc.
3. Contact and consultation
When accessing, correcting, updating, changing and deleting the aforementioned information, we may require you to verify your identity to ensure information security. If you want, you can newworld game contact the official website newworld game call or send an email to newworldgamelimited@gmail.com
get in touch with us. We will respond to your request within a reasonable time limit. At the same time, please understand that due to technical limitations, legal or regulatory requirements, if we have a reasonable basis to believe that these requests are deceptive, unfulfillable, or damage the privacy of others, we will refuse to process the request.
4. Revocation of authorization
When required by applicable laws, or when newworld game processes your personal information based on your consent, you also have the right to withdraw your consent at any time. However, the withdrawal of consent will not affect the legality and effectiveness of our processing of your personal information based on your consent before the withdrawal, nor will it affect our processing of your personal information based on other appropriate legitimate foundations.
7. Protection of minors
We will protect the relevant information of minors in accordance with relevant national laws and regulations.
If you are a minor under the age of 18 , before using our products and services, you should read this policy accompanied by your guardian, and ensure that you have obtained the consent of your guardian to use our services and provide us with your message.
If your guardian does not agree with you to use our services or provide us with personal information in accordance with this policy, please immediately terminate the use of our services and notify us in time.
If you are the guardian of a minor, please contact us in time when you have any questions about the minors under your supervision using our services or the user information provided to us. If we find that we have collected personal information of minors without the prior consent of a verifiable parent or legal guardian, we will delete the relevant data as soon as possible.
8. Third-party services
newworld game may link to social media or other services (including websites or other forms of services) provided by third parties. include:
( 1 ) You can use the “Share” button to share some content to a third-party service, or you can use a third-party service to log in to newworld game . These functions may collect your information (including your log information), and may install COOKIES on your computer to operate the above functions normally;
( 2 ) We provide you with links through advertisements or other methods of our services, so that you can link to third-party services or websites and other situations where you can access third-party services. For example, in order to achieve the purpose stated in this policy, we may access third-party SDK services and share some of your personal information collected by us in accordance with this policy with these third parties in order to provide better customer service and user experience.
Such third-party social media or other services are operated by the relevant third party. Your use of such third party’s social media services or other services (including any information you provide to such third parties) is subject to the third party’s own terms of service and information protection statement (not this policy). You need to be careful Read its terms. This policy only applies to the personal information we collect, and does not apply to any third-party services or third-party information usage rules. If you find that these third-party social media or other services are at risk, it is recommended that you terminate the relevant operations to protect your legitimate rights and interests.
Nine, notifications and changes
In order to provide you with a good user experience, we may revise this privacy policy in due course. When the terms of this privacy policy are changed, we will notify you of the changed privacy policy through announcements, push notifications or other appropriate methods before this policy takes effect. Please read this revised privacy policy carefully. Your continued use of our services means that you agree to our collection, processing or use of your personal information in accordance with the updated privacy policy.
Updated versions of this Privacy Policy for the September 27, 2021, will be officially effective date at September 27, 2021.
10. How to contact us
If you have complaints and reports on network information security, or your privacy measures against this policy, your matters relating to information have any questions, comments or suggestions, please timely contact with us, by newworld game contact the official website newworld game Customer service, or email to newworldgamelimited@gmail.com .
Under normal circumstances, we will reply within 20 working days after receiving your questions, comments or suggestions and verifying your user identity.
11. Applicable law and jurisdiction
This privacy policy applies to the laws of the Hong Kong Special Administrative Region of the People’s Republic of China. If there is any dispute between the two parties regarding this privacy policy (including but not limited to the content and implementation of the privacy policy), both parties shall negotiate and resolve it amicably; if the negotiation fails, both parties agree to submit to the courts of the Hong Kong Special Administrative Region for handling and handling.
newworld game
September 27, 2021